The Whitsundays Welcomes You Program

The Whitsundays Welcomes You Program has been developed to inspire everyone involved in welcoming guests to become proud hosts and deliver exceptional experiences so that our guests become passionate advocates for our region.

Who can participate?

What you’ll gain

Deepen Your Regional Knowledge
Become a Recognised Host
Enhance Guest Experiences
Certification of Achievement
Boost Your Credibility
Join a Broader Network

What you’ll learn

In-Region Workshop

How to register for the online training

The Customer Service Hero Program

The Customer Service Hero program in The Whitsundays sets a new standard for tourism excellence, empowering individuals and businesses to enhance visitor experiences through exceptional service. Tourism Whitsundays proudly supports the Queensland Welcomes You initiative, featuring online welcome programs and in-person workshops in early 2025. Watch the video to learn more.

Why Join the Customer Service Hero Program?

Program Highlights

Comprehensive Training
Flexible Learning Options
Industry Recognition
Business Integration
Tailored Training
Onboarding and Upskilling

The Mission

Become A Part Of It

Ready To Get Started?