About Tourism Whitsundays

OUR VISION

To collaborate with stakeholders and community to position The Whitsundays region as the globally recognised Great Barrier Reef destination.

OUR MISSION

To drive economic growth and sustainability of the tourism industry by increasing the visitor economy through marketing, advocacy and industry development.

OUR GOAL

To increase The Whitsundays overnight visitor expenditure to $1.9b in line with the 2032 Queensland Tourism Strategy.

Tourism Whitsundays (TW)

We are the organisation responsible for destination marketing and visitor attraction for the Whitsunday region. It is the lead agency recognised by Tourism and Events Queensland and the Whitsunday Regional Council to lead the promotion of the region as a tourism destination.

TW is an industry-driven, membership-based organisation with members elected each year to a board, which supports the organisation’s staff.

As well as marketing, TW works alongside stakeholders towards growth in the industry overall, provides visitor information services, advocates for tourism industry needs and infrastructure, and works to attract new tourism investment and lead the industry towards best practice in all areas of business operation and experience delivery.

Contact the Whitsundays Visitor Information Centre

Welcome to the Whitsundays Visitor Information Centre (VIC). The VIC team can assist you either in person or via email, phone and online chat! The VIC is here to help you with:

  • Local insights
  • Information on things to do, where to eat, what to see
  • The team can also assist you with all your itinerary needs and book everything in one spot

The best thing about visiting the visitor centre, is that you know the information provided is unbiased and any bookings you make, the commission is invested back into the promotion of tourism in The Whitsundays.

Offering a beautiful Café with fresh coffee and local produce, a small animal park and bird aviary (which is free to enjoy), indoor air-conditioned children’s play centre, as well as a large caravan friendly car park, it is a great stopping point during your travels.

How to contact us?

Location: At the Whitsunday Gold Coffee Plantation, 12505 Bruce Highway in Proserpine

Opening times: Monday to Friday 9:00 am to 4:00 pm and Saturday and Sunday from 10:00 am to 2:00 pm. The centre is closed on Christmas Day, Boxing Day, New Years Day and Anzac Day.

Phone: +61 7 4945 3967

Email: info@tourismwhitsundays.com.au

Did you have a great experience with our team? We would love you to take a moment and complete a review on Trip Advisor.

The team and volunteers look forward to assisting you with your holiday plans!

Contact Tourism Whitsundays

For information on marketing, membership & partnership opportunities contact the Tourism Whitsundays team.

How to contact us:

Location: 1/5 Carlo Drive, Cannonvale QLD 4802

Opening times: Monday to Friday 8:30 am to 5:00 pm. The office is closed on public holidays.

Phone: +61 7 4948 5900

Email: reception@tourismwhitsundays.com.au

Compliments & Complaints

Tourism Whitsundays values the opinions and views of its clients and stakeholders and is committed to providing the best possible representation and service. We encourage you to share any compliments, concerns or any inadequacies in relation to Tourism Whitsundays, our clients and its stakeholders, in order to identify and take steps to remedy them.

If you want to send a compliment or complaint about Tourism Whitsundays or its members, please fill out this form.

Tourism Whitsundays Industry Membership

Tourism Whitsundays are proud members of: